"I was impressed by the whole organisation and the way in which my requirement's were met, The time of both the outward and return journeys, although dependent on the traffic and road conditions, was exactly as forecast.
I tipped the driver.
"
"I received a text and email confirmation of the trip but not a reply to a text requesting a further confirmation. As this was arranged to collect my elderly mother I would have appreciated that extra re-assurance that her booking was indeed logged
Otherwise nice driver on time etc.
He was tipped directly."